Perfect your phone skills as a call center agent
Thanks to the Internet and better call-routing technology, more companies are finding
they can outsource their order-taking, sales and problem-solving calls to home-based
agents.
The number of home-based customer service agents in the U.S. is set to explode over
the next four years. Based on a study by research firm IDC, home-based call center
agents are expected to number 300,000 by 2010, nearly triple the current figure
of 112,000.
Depending on experience, call volume and accounts, you can make between $8 and $15
per hour but be prepared to work a minimum of 20 hours per week. The jobs that simply
require taking orders often pay the least, while the better-paying jobs typically
require that you have sales skills.
In addition to having a pleasant voice and customer-service skills, you must have
high-speed Internet access, a computer, a dedicated phone line, and a quiet place
to work.
See more Real Jobs
You Can Work From Home job descriptions.
