What Sells: Laptop Computers

Laptops

Like desktop computers, laptop technology changes rapidly and prices for older models can drop significantly in a relatively brief period of time. Laptops are also subject to much more significant wear and tear than desktop systems, especially if the owner traveled regularly with a system. Before agreeing to sell an older laptop, research the specific model and its condition.

What Sells

Top-selling brands include:
Research Resources

If you don’t know all of an item’s details, check the manufacturer’s website; they often have product catalogs online that list detailed specifications. Visit the website at http://reviews.cnet.com/ for product reviews for laptop systems that are not more than one or two years old.

Condition & Testing

Computers should be tested before being listed (some units are sold “as-is” or for parts, but sale prices are generally low). Testing can be very time-consuming and involved; if you plan to sell a lot of computers, consider setting up a special testing station with a CPU, monitor, and peripherals.

Things to test:

  • Power on/off
  • Monitor works
  • Keyboard and mouse (or touchpad) work
  • CD drive reads and ejects CDs
  • Sound card and speakers work
  • OS loads and runs properly
  • Battery works and takes a charge

Because laptops are moved around frequently, they are subject to more stress than desktop computers. Check for scratches, scuffs and dents in the case, cracked LCDs and bent or broken CD trays. Also, make sure all cables and power adapters are included. Online marketplaces prohibit the sale of computers with installed software that didn’t come with the computer. Confirm with the owner which software packages came with the machine. If available, include the original installer discs as part of the offer.

Make sure that all passwords and personal data have been deleted from the computer, and that the trash has been emptied. Finally, make sure that the computer has a legible serial number (thieves will often remove or deface this before selling a stolen unit). If the serial number has been removed or the item has an asset tag (sticker that says it belongs to a company), investigate the matter thoroughly before agreeing to sell the item.

Key Details

Include these details in your listing:
  • Brand
  • Model name/number
  • Processor type and speed
  • Memory (RAM and hard drive)
  • Features (DVD/CD, Firewire, etc.)
  • Accessories (extra batteries, carrying case, etc.)

Include data specifications in the listing; you can find these in the manual or on the manufacturer’s website for newer models. Ask the owner if they made any modifications to the hardware (e.g., added more RAM or installed a larger hard drive).

Storage and Shipping

Whenever possible, use the original packaging. Laptops should be stored in a well-ventilated room, away from children, pets and smoke. Don’t place an item next to heating vents or air conditioners either, since temperature and humidity changes can cause damage. Laptops should be double-boxed for protection, and shipments should be insured.



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